Frequently asked questions

AEON Vietnam Mobile app is a application owned by AEON Vietnam Co., Ltd. On the AEON Vietnam Mobile app, customers can easily register, use and manage their member accounts, as well as shopping faster and more conveniently. 

Please access the links below to download the app:  

– IOS: http://bit.ly/AEONVIETNAM_IOS  

– Android: http://bit.ly/AEONVIETNAM_Android 

Registering as a new member via the AEON Vietnam app, benefits of the AEON Vietnam Member are provided as well:  

– Accumulate points to redeem coupon/voucher: 10,000 VND = 1 point, 300 points = 30,000 VND voucher   

– Redeem voucher directly through the app quickly.  

– 5% discount on most products on Member Day 5th & 20th of every month  

– Update offers via app notifications, promotion box on AEON Vietnam app, SMS, or shopping guide.  

– Offers from AEON’s partners and other great promotions for AEON members 

– Quick sign up, just download the AEON Vietnam Mobile app.  

– Manage member information: Update personal information quickly.  

– Manage points & redeem vouchers: Completely replace AEON physical cards, easily accumulate points/ manage points/ use points to redeem vouchers nationwide at all AEON store in Vietnam. The application has a member barcode and membership number to scan easily at cashiering.  

– Quickly update information on promotions and offers. 

Customers register new members by AEON Vietnam Moblie app will be active and can be used immediately. 

AEON Vietnam Moblie app allows members to update addresses and emails quickly. 

Members who have previously registered for a membership card can still log in and use the AEON Vietnam Mobile app. 

If the logging-in password is forgotten, please select “Forgot Password” on the application, and recover the password by entering the phone number, receiving the OTP code via text message, and creating a new password. 

Members can check accumulated points on the AEON Vietnam application. The accumulated points will be also updated after 24 hours since the latest purchase. 

Vouchers redeemed on AEON Vietnam Moblie app will be activated after 15-30 minutes. After this activation time, vouchers are able to be used for shopping.  

Members access the application and provide the redeemed vouchers to the cashier to complete the payment with vouchers applied. 

Please contact Customer Service Counter at AEON General Merchandise Store in Vietnam, or contact 1800.888.886 

Customers can check promotions and events with the following steps:  

Step 1: Log in to the app  

Step 2:  

+ Go to “Promotions and events” on AEON Vietnam app homepage  

+ Or go to the “Notifications” section (bell image) in the upper right corner to update notifications about the current or upcoming promotions and events