Division Leader – Glam Beautique & Wellness (Aeon Celadon Tan Phu & Aeon Canary Binh Duong)

AEON Tân Phú Celadon (30 Bờ Bao Tân Thắng, Phường Sơn Kỳ, Quận Tân Phú, TP. Hồ Chí Minh)
Aeon Bình Dương Canary (Số 01 Đại Lộ Bình Dương, Khu phố Bình Giao, Phường Thuận Giao, Thị xã Thuận An, Tỉnh Bình Dương )

1. Operations duties
a) Merchandise management
– Supervise Group Leader(s) and General Staff to ensure:
Merchandise is fully replenished, in good conditions & quality.
– All the display merchandise is according to schematic plan and all the price between display merchandise and price card is tally.
– Changing price label (if necessary) is completed before store opens.
– Order stock directly with Suppliers and receive stock from MMD.
– Verify and approve inventory orders raised by Group Leader(s).
– Plan manpower, prepare and attend bi-annually Stock Take as scheduled.
– Support Foodline with monthly Stock Take as directed by supervisor.
– Plan, assign duties for Group Leader(s) and General Staff to make necessary preparation for Membership Day & Mommy Day and Public Holidays.
b) Non-merchandise management
– Supervise Group Leader(s) and General Staff to ensure:
– Operational equipment, lighting and fixtures (gondola, wagon, shelves, etc.) are in good conditions
– Sales floor is kept clean & tidy
– All backrooms are locked in good conditions
– POP execution is carried out properly
– Fire safety procedure is carried out properly
– Check and verify variances in stock & sales figures after Stock Take and make report to Line Manager.
– Execute store opening & closing as directed by supervisor.

2. Customer service

– Provide good customer services to encourage “plus selling”. Be polite and listen alternatively to customer needs.
– Get information and introduce to customers about new arrivals, promotions, policies regarding to payment, returns/exchanges, etc.
– Handle customer complaints raised by Group Leader(s), difficult and complicated sales.
– Follow Company’s Rules on Customer Service (greeting, smiling, bowing and attitude towards customers).

3. Sales and Profits

– Brief Group Leader(s) on yesterday sales achievement, today sales budget, up-to-date sales achievement, promotion and company updates.
– Brief promoters on promotion scheme.
– Breakdown the sales target given by Line Manager to each Group Leader and take responsibilities for sales target achievement of the division.
– Overall plan and supervise the execution of promotion schemes.
– Observe/gather information/suggestion from Group Leader(s) about sales trend, customer demands and advise Merchandising Dept. for any changes/improvement in merchandise assortment, quality and quantity.
– Gather and consolidate all periodical reports from Group Leader(s) about top sales, promotion sales results, market survey/competitor survey and submit to Line Manager.

4. Manpower management

– Plan Monthly Division’s duty roster and manpower schedule.
– Ensure sufficient manpower during business in ad-hoc situations.
– Monitor Group Leader(s), General Staff and Promoter’s attendance and attire.
– Approve duty roster, shift plan raised by Group Leader(s).
– Be responsible for Group Leader(s) and General Staff’s performance.
– Take part in recruitment & selection activities for Division’s staffing.
– Motivate, training and develop staff in order to encourage their professional development.
– Identify potential staff for succession planning purposes.
– Build and promote team work spirit.

5. Rules and Regulations

– Follow all working procedures, the company’s policies, rules and regulations.
– Check, monitor, remind and guide Group Leader(s), General Staff and Promoter(s) to follow the rules and regulations.

6. Other duties

– Opening & closing Store.
– Be on duty and act as Line Manager’s roles when Line Manager’s not present at work (i.e. is on leave or on business trip).
– Other tasks or responsibilities as assigned by direct Operation Deputy Manager/ Manager and General Manager.

Job Requirements:
1. Qualifications & Experience
– University/College degree.
– At least 03 years related experience in retailing business or supermarket environment and 01 year experience in managing a team of at least 5 staffs
– Strong analytical skill, good at data/figures.
– Good command of spoken and written English
– Teamwork skill: Actively promote team work.
– Service orientation: customer service minded.
– Strong leadership and excellent relationship management.
– Good presentation, problem solving and sales skills.
– Self-disciplined with ability to work independently.
– Computer skill (Word, Excel, Powerpoint).
– Ability to cope with stressful situation at work.

2. Knowledge, Skills & Behaviors

– Be able to work at shift & on Public holidays
– Have ability to relocate to other Stores as per Company’s assignment is a plus

Please send your CV to Mr. Khoa – dang.nguyen@aeon.com.vn

Job Overview

Thông tin cơ bản của vị trí tuyển dụng

Expires in 17 ngày
Job posting date 07/01/2021
Rank Division Leader
Number of people 2
Language Presentation Profile Tiếng Việt, Tiếng Anh

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