[AEON MaxValu] Support Leader – New Supermarkets open in 2021

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Purposes & Scope of the Role:

Be responsible for effectively operation of Cashier team, administrative tasks to ensure smooth operation and enhance customer’s shopping experience.

Working locations: 

  1. Huyndai Store: Ha Dong District – Hanoi: 1 position
  2. Comatce Store: Thanh Xuan District – Hanoi: 1 position
  3. Rivera Store – Thanh Xuan District – Hanoi: 1 position

Key Responsibilities:

1.Customer service

  • Always train and remind subordinates about enhancing department customer service satisfaction.
  • Get information and introduce to customers about promotions, policies regarding to payment, returns/exchanges, etc.
  • Handle complaints from customers or complaints raised by General Staff/ promoters, and difficult/ complicated sales.
  • Follow Company’s Rules on Customer Service (greeting, smiling, bowing and attitude towards customers).

 2. Administrative & Accounting Management:

  • Ensure compliance in internal controls
  • Control store expenditure within budget.
  • Keep and control petty cash fund for daily money exchange with Cashier team
  • Check report of VAT invoices to ensure accurate reflection on the system.
  • Make monthly report on outgoing VAT for HQ Accounting department’s review.
  • Plan monthly Department’s duty roster and manpower schedule.
  • Ensure sufficient manpower during business in ad-hoc situations.
  • Ensure General Staff attendance and attire.

3. Rules and Regulations

  • Follow all working procedures, the company’s policies, rules, and regulations.
  • Check, monitor, remind and guide General Staff and Promoters to follow the rules and regulations.

4. Other duties

  • Open & close Store
  • Be on duty and perform Store manager’s roles when SM does not present at work (i.e. is on leave or on business trip)
  • Other tasks or responsibilities as assigned by Store Manager and other upper managers

Job Requirements:

Qualifications & Experience:

  • University/ College graduate.
  • At least one-year related experience in retailing business or supermarket environment.

Knowledge, Skills & Behaviors:

  • Good communication, problem solving and leadership skills.
  • Strong counting and calculation skills
  • Customer service skills & customer service mindset
  • Teamwork: actively promote teamwork

Other requirements:

  • Be able to work at shift & on Public holidays.
  • Have ability to relocate to other Stores as per Company’s assignment is a plus.

Please send your CV to email tuyendung.hn@aeon.com.vn. Thank you!

Job Overview

Thông tin cơ bản của vị trí tuyển dụng

Expires in 27 ngày
Job posting date 08/06/2021
Rank Group Leader, Trưởng nhóm
Number of people 3
Language Presentation Profile Tiếng Việt, Tiếng Anh

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